Renew Membership

  • What happens to a merchant’s certification status if its Membership is terminated?

    Membership termination will result in removal of the merchant’s name from the IIAS Merchant List or the 90% Registration list, depending upon what SIGIS process the merchant may have implemented. In addition, the Member will no longer have access to the SIGIS Members Area or the Eligible Products List. SIGIS will notify Visa, MasterCard and card issuers of the merchant’s suspension and the card issuers will decline FSA/HRA Card transactions at that merchant’s locations because the merchant no longer supports IRS requirements for FSA/HRA card acceptance.

    If an active Member is terminated and wishes to become reinstated as a SIGIS Member, a Member must send a check with company name and contact information to SIGIS at:

    SIGIS - Special Interest Group for IIAS Standards
    111 Deerwood Rd. Suite 200
    San Ramon, CA 94583 USA

    Please remember to include an additional $50 for the membership reinstatement processing fee.


  • Does SIGIS offer any discounts on membership?

    SIGIS offers a $25 discount for early payment of renewal fees.  To receive the discount:

    • Tier IV members must renew online, paying by credit card prior to the membership anniversary date. Please follow the instructions contained in the SIGIS 60- and 30-day pre-notice for payment. The credit will be provided automatically at time of payment.
    • Tier I to III may request the $25 credit when submitting their check to SIGIS.  Important Note: Payment must be received by SIGIS before the membership due date. Please allow the appropriate time  to generate and mail the check. SIGIS does not accept post mark dates on envelopes. Payment via credit card online will take the deduction automatically.

  • What is SIGIS' collections and reinstatement process?

    For new Members of SIGIS:

    All Tier 4 Members must pay Membership fees when completing the Membership Application.  Once complete, the online application is submitted and the Membership is activated.

    Tier I, II or III Members have the option to pay Membership fees by credit card, check or wire. Upon completion of the online Membership Application, SIGIS will forward an invoice for the Membership fees if the check or wire option is selected.  A company’s SIGIS Membership will not be activated until payment has been received. Activation is required to enable access to the Members Area of the SIGIS website, access to the Eligible Products List, and ability to initiate either IIAS Certification or 90% Rule Registration. If payment is not received within 180 days of invoicing, the prospective Member will be deleted from SIGIS records and will have to begin the Membership process anew, if the company decides to rejoin at a later date.

    For active Members of SIGIS:

    Once a Member has paid their initial dues, resulting in activation of their Membership, the payment date will serve as the annual renewal date for yearly Membership fees.  The Member will be notified via email 60 and 30 days prior to the renewal date that payment is due. It is the Member's responsibility to maintain correct contact information so that SIGIS can properly inform the Member of pending payment. Please pay particular attention to email addresses as email is the primary form of contact.

    Members will be sent an electronic invoice for renewal fees at 60 days prior to renewal date. Tier 4 Members who pay via credit card before the renewal date will receive a $25 discount. Members will also receive a payment reminder 30 days prior to due date. Note: Paying early to receive the $25 discount will not change the renewal date for the following year.

    If payment is not received, a collections notice at 30 days past due will be emailed.  At 60 days past the renewal due date, SIGIS Membership termination will occur.

    Important Notice:  It is the Member's responsibility to maintain correct contact information so that SIGIS can properly inform the Member of pending renewal payment. Membership termination will result in merchant removal from the IIAS Merchant List or the 90% Registration list, depending upon what SIGIS process the merchant may have implemented. In addition, the Member will no longer have access to the SIGIS Members Area or the Eligible Products List. Visa, MasterCard and card issuers will be notified of Member’s suspension and the Member will no longer be able to accept FSA/HRA Card with SIGIS IIAS Certification or Registration under the 90 % Rule. If an active Member is terminated and wishes to become reinstated as a SIGIS Member, a Member must send a check to SIGIS at:

    SIGIS - Special Interest Group for IIAS Standards
    111 Deerwood Rd. Ste. 200
    San Ramon, CA 94583

    Reinstatement Fee: Reinstated Members will incur a $50 reinstatement fee in addition to the Membership fee applicable to the Membership Tier. Upon receipt of payment of SIGIS Membership dues, the Member will be invoiced for the $50 reinstatement fee, if it has not been included with Membership payment.  Both the Membership fee and Reinstatement fee must be received before an active Membership status will be restored.

    Newly reinstated Members must re-certify to the SIGIS IIAS Standard or re- register for the 90% Rule, at which time, the Member will be posted as IIAS certified or 90% Rule registered merchant lists.

    The renewal fee date for a reinstated Member will be 10 months from the date of reinstatement. If Membership dues are not paid within 180 days from the yearly renewal date, the Membership will be completely revoked and the Member must complete all phases of Membership, including but not limited to SIGIS IIAS Certification or Registration for the 90% Rule.

    Please Note: A $25 Non-Sufficient Funds (NSF) fee will be charged for returned checks and a $25 Payment Reprocessing fee will be charged for the reprocessing of payments.

  • Does SIGIS charge any additional fees above my membership fee?

    If a Member fails to renew within the required time frame and is terminated, there is a $50 membership reinstatement fee. SIGIS allows 60 days past the annual membership date for payment of fees. Please ensure that payment is received in the SIGIS office before this date to avoid the fee.

    A $25 Non-Sufficient Funds (NSF) fee will be charged for returned checks.

    A $25 Payment Reprocessing fee will be charged for the reprocessing of payments.

  • How do I cancel my Membership?

    In the unfortunate event of a business closing and the need to terminate the Membership, please contact SIGIS with the following information.

    On corporate letter head, submit a signed Letter of Instruction, with a request to terminate Membership in SIGIS. Please include the following in the signed Letter of Instruction:

    1. The Primary Organization name
    2. The Primary Contacts Name
    3. The Primary Contacts Email address
    4. The POS system Provider name
    5. The Acquirer/Processor Name
    6. The effective date of termination

    Return the signed Letter of Instruction to terminate Membership to either fax # 925-239-2500 or email to help@sig-is.org.

    Per the SIGIS Member Agreement, no refunds of Membership dues are given.